Any individual who provides care, treatment, and services can report:
- Concerns about safety or the quality of care
- Concerns that Medical West has not adequately prevented or corrected problems that can have or have had a serious adverse impact on patients.
Please call hospital management at 481-7145 or the Hospital Quality Department at 481-7865.
If our hospital is unable to resolve your concerns, you are encouraged to contact the Joint Commission Quality Department at 1-800-994-6610.
No formal disciplinary actions (for example, demotions, reassignments, or change in working conditions or hours) or informal punitive actions (for example, harassment, isolation, or abuse) will be threatened or carried out in retaliation for reporting concerns to management or The Joint Commission.